Responsible gambling

At Pure Casino Calgary, we prioritize the well-being of our players by implementing various responsible gaming measures to ensure that your visit is enjoyable and safe.

Voluntary Self-Exclusion Program

If you feel like your gaming habits have become a concern or if you're experiencing difficulties in managing them, please don't hesitate to reach out. You can choose to exclude yourself from the casino for set periods or indefinitely through our Voluntary Self-Exclusion program. This is an additional tool available to players who are willing to take proactive steps towards responsible gaming.

Self-Limitation Tools

We offer self-limiting options, which allow you to cap your betting limits, track how much time and money you've spent on the floor in a session, or even lock out for fixed periods. These tools empower you with knowledge about your play style, making it simpler to make informed choices.

Session Reminders

To promote awareness of gaming habits, we encourage players to keep an eye on their spending, number of bets made and length of time playing per session. If a player finds that they're in difficulty due to gambling-related issues they can talk privately with floor staff or seek more information from the Responsible Gaming department.

Loss Limitations

As part of our responsible gaming policies, we advocate setting realistic financial limits before entering the casino floor. This will prevent impulsive decisions and ensure you maintain a balanced approach towards your finances and entertainment budget.

Awareness through Signage and Staff Intervention

Every aspect of our premises is designed to inform guests about healthy play patterns. Floor staff can also offer guidance on responsible gaming practices, as well as details regarding access to counseling services for those who may be affected by problem gambling behavior.

Support Services

In addition to our internal measures, we direct you towards resources that provide help and support with regards to managing addiction or seeking advice from experts in this area. These include phone helplines run by provincial organizations dedicated specifically to assisting people struggling against the risks posed by excessive gaming habits.

Remember: your safety is paramount - if at any stage you find it hard controlling your behavior regarding wagering then seek professional assistance through our available services, ensuring an enjoyable visit while minimizing risk exposure during playtime.